• Using the secure form. Sensitive information, such as passwords, may be transmitted with this form, and will be stripped from responses.
• Sending an e-mail to (tech or sales) at csoft.net. Plain text messages are preferred.
• Using our toll-free number 1-888-655-4977.
• Unofficially, by live chat on the Freenode channel #csoft.net. You can connect using this web interface. For shell users, IRC clients such as irssi are also available on our servers.

  $ du -hs ~/www
  $ du ~/SomeDir | sort -rn | head

• XML support
• Session support
• MySQL interface
• MySQLi extensions
• PostgreSQL interface
• SQLite interface
• DBA interface (gdbm)
• PDO Driver for SQLite (PDO_SQLITE)
• PDO Driver for SQLite2 (PDO_SQLITE2)
• PDO Driver for MySQL (PDO_MYSQL)
• PDO Driver for PostgreSQL (PDO_PGSQL)

• GD 2
• TTF (FreeType)
• Zlib
• Iconv
• Gettext
• Libjpeg
• Libpng
• CURL

use FCGI;
 
my $count = 0;
my $request = FCGI::Request();
 
while ($request->Accept >= 0) {
	print('Content-type: text/html', "\r\n\r\n");
	print 'Count: ', $count++);
}

$warn_handler = sub { print STDERR @_ };
$die_handler = sub { print STDERR @_ unless $^S };
$SIG{__WARN__} = $warn_handler if (tied (*STDIN));
$SIG{__DIE__} = $die_handler if (tied (*STDIN));

#include "fcgi_stdio.h"
#include <stdlib.h>
 
int
main(int argc, char *argv)
{
	int count = 0;
	
	while (FCGI_Accept() >= 0) {
		printf("Content-type: text/html\r\n\r\n"
		       "Request: %d on host %s", count++,
		       getenv("SERVER_NAME"));
	}
	return (0);
}

  $ cc -I/usr/local/include -o foo foo.c -L/usr/local/lib -lfcgi

• It does not permit arbitrary compilation and/or execution of uploaded code (poorly written upload scripts are the leading cause of accounts being compromised).
• You log and regularly monitor all the uploads that occur.
• You acknowledge that the uploaded content must not violate our terms of service.

• (Recommended) Copy the file from /backup/yourname/ on the server (/backup/ is a network filesystem share to the mirror server containing the most recent daily backup).
• Log in to your shell account on the backup server. If your primary server is named foo.csoft.net, the backup server containing the most recent data is named foo2.csoft.net.
• Contact the technical support service.

• Your complete home directory is mirrored daily using the rsync tool.
• The backup copies of your MySQL databases are updated in real-time through the use of MySQL's replication mechanism. PostgreSQL databases are still being mirrored periodically, but we are planning on implementing live replication shortly.
• The backup copies of your configuration data (as managed by csoftadm) are updated in real-time through the use of csoftadm's replication mechanism.
• Mail data is mirrored daily with rsync. We are working on a more efficient replication system to replicate mail data in real-time.
• Should a firewall machine fail and a backup firewall take over, current TCP connections will not even be reset. To achieve this, the firewall state (i.e., the status of current TCP connections) is propagated to backup firewall machines with the pfsync protocol.

• Mailbox accounts ("foo")
• Pathnames to files ("./Mail/foo.txt")
• Pathnames to maildirs ("./Mail/foo/")
• Forwarders to external addresses ("user@domain.ext")
• Programs such as procmail and maildrop ("|procmail")
• Macros ("&myspamfilter") as described in the csoftadm documentation.

  # Dump
  $ mysqldump -u myname_mydb -p myname_mydb > myname_mydb.dump
  # Import
  $ mysql -u myname_mydb -p myname_mydb < myname_mydb.dump

  # Dump
  $ pg_dump myname_mydb > myname_mydb.dump
  # Import
  $ cat myname_mydb.dump | psql myname_mydb

  $ svnadmin dump repo1 |svndumpfilter /trunk/foo |svnadmin load repo2

• If you have an Advanced or Corporate package, you can already execute any type of web or application server. Under Unix, users normally cannot configure daemons to listen on privileged ports (i.e., 80), but we address this very simply by using transparent packet rewriting at the routing level. See the Dedicated Apache Installation Guide for an overview of the typical installation procedure (which we can also perform on request).
• The reliability and price/performance ratio for shared hosting service is better than VPS solutions (including our own), because our shared hosting users have multiple physical servers (with high capacity interconnects), at their disposal. The task of serving a web page, processing e-mail or issuing a database query, for example, can be distributed between multiple servers. Hardware failures do not impact the service. Increase in server load is addressed by adding more servers. No VPS providers that we are aware of are providing this service at any price approaching that of our shared hosting packages.
• You can install software "as root" through our standard ports/packages system.
• You can perform administrative tasks which normally require root access using either csoftadm or the web interface.
• Your CGI/PHP scripts, your mail delivery system and even your spam filter, on our system are already under your control, and executing under your own Unix privileges.
• Securing server software is a high-maintenance task. Our system administrators are constantly applying reliability and security fixes for the operating systems, installed libraries and applications. Administering a VPS involves handling these tasks by yourself, without accountability on the part of the hosting provider.