If you are using a third-party provider or spam filtering system for the contact e-mail address(es) listed in your billing profile, filtering errors can cause legitimate messages such as replies, urgent billing notices and invoices to be accidentally classified in the "Spam" folder because these messages, for example, contain terms such as "credit card". Whitelisting will reduce the odds of such filtering errors causing miscommunications.
Mail / Mail Controls
section.
Next
.
Customize Mail Controls for this Screen Name
and click
Next
.
Allow e-mail from all AOL members
.
csoft.net
and click Add
and click
Save
.
Mail / Mail Center / Mail Preferences / Customize your e-mail
and click Next
.
Essentials / Spam Controls
and click Next
.
Mail filtered by AOL's Advanced Spam Filter
is On,
and that both Mail with clicakble Hyperlinks (URLS)
and
Mail containing words and phrases on my Custom Word List
is Off.
Allow mail from all senders
and you
are done, or Use a Custom Sender list
and continue to the
next step.
Custom Sender List
in Use a Custom Sender List
.
Allow only the domains and senders listed below
csoft.net
and click Add
.
Save
under Custom Sender List
.
Save to Apply these Mail Controls
under
Mail and Spam Controls
.
Mail / Mail Center / Spam Controls
.
Be in control of your email
.
Edit the Sender Filter
under Additional Spam Filters
.
Sender Filter
, select either
Allow mail from all senders
and you are done, or
Use a Custom Sender list
and continue to the next step.
Use a Custom Sender List
.
Allow only the senders and domains listed below
csoft.net
and click Add
.
Save
under Sender Filter
.
Save
under Mail and Spam Controls
.
Addresses
under the top navigation bar.
New
and select New Contact
.
tech@csoft.net
in Email 1
and click Save
.
sales@csoft.net
.
Cloudmark / Options / Advanced
.
Whitelist
tab.
Add
, enter tech@csoft.net
and click OK
.
Add
, enter sales@csoft.net
and click OK
.
Mail Controls
.
Edit
and select your Member name.
Allow e-mail from the listed Internet Addresses
and domains
.
csoft.net
, click Add
and then OK
.
Address Book
and select Companies (Domains)
in the All Categories
menu.
Add
button.
csoft.net
, click Allow This Company (Domains)
and
click Save
.
Tools / Filters
.
Window / Filters
.
New
button.
Incoming
and Manual
.
Header
list, select From:
.
contains
list, select matches regexp (case insensitive)
.
csoft\.net
in the textbox.
Action
, select Skip Rest
on the first list.
File / Save
to commit these changes.
Contacts
.
Create Contact
Primary Email:
field, enter tech@csoft.net
and
click on Save
.
sales@csoft.net
.
Options / Mail / Junk E-Mail Protection / Junk E-Mail
Filter
Choose your Junk E-Mail Filter level:
, select either
Low
or Enhanced
and click OK
.
Safe List
.
Type an address or domain:
, enter csoft.net
and
click Add
.
Mail / Preferences / Rules
.
Add Rule
.
Description
, enter Whitelist: csoft.net
If any of the following conditions are
met: From Ends with
.
csoft.net
after Ends with
.
Perform the following actions: Move Message
to mailbox: Inbox
OK
.
Friends
tab, then Domains
.
Address
, enter csoft.net
and give it a description
such as Csoft.net hosting
.
all users at domain
under the type.
Add
and Save
.
Address Book
button on the top toolbar.
Personal Address Book
is selected.
New Card
button on the top toolbar.
Contact
tab in the Internet
section,
enter tech@csoft.net
in the Email:
field.
sales@csoft.net
.
Help & Settings / Email Settings / Safe List
Add an item to this list:
, enter csoft.net
.
Add
.
Options / Safe List
.
Add Address to Safe List
, enter tech@csoft.net
and
click Add
.
Add Address to Safe List
, enter sales@csoft.net
and
click Add
.
Save
to commit these changes.
Status & Settings
tab.
AntiSpam
.
Configure
button.
Allowed List
tab.
Add
button.
Email Address
, enter tech@csoft.net
and click OK
.
sales@csoft.net
.
Tools / Options
.
Preferences
tab and click Junk E-mail
.
Safe Senders
tab, click Add
.
Add Address Or Domain
, enter csoft.net
.
OK
.
Tools / Address Book
.
File / New Contact
.
Csoft.net Hosting
under First Name
.
E-Mail Addresses
, enter tech@csoft.net
and click Add
.
E-Mail Addresses
, enter sales@csoft.net
and click Add
.
OK
.
Senders
tab.
tech@csoft.net
under the email field and click Authorize
.
sales@csoft.net
under the email field and click Authorize
.
~/.spamassassin/user_prefs
whitelist_from_dkim *@csoft.net
Note that this will only work with recent SpamAssassin versions, set up in such a way which allows users to change configuration settings.
Options
.
Block Senders
tab.
Safe List
, add csoft.net
.
Options
.
Management
, click on Filters
.
Add
.
Filter Name
, enter something like Csoft.net Hosting
.
From header:
, make sure contains
is selected.
csoft.net
in the textbox at the right. The row should read
From header: contains csoft.net
.
Then...
and Move the message to:
, select
Inbox
.
Add Filter
.